TESTIMONIALS

Testimonials 2016-12-01T15:12:45+00:00

Made an appointment, and although he was late for this 3 hour window , he did call me and let me know so I was prepared. He diagnosed the issue with my ice dispenser quickly, ordered the part, and called me back right away to come replace it. In the meantime, i had to leave town to care for my elderly parents and was not available for his calls or to schedule the appointment, but when i finally made it back (two weeks later) he was understanding, and polite. (This time he was able to come earlier than his appt window, but again called first.) The replacement part was installed quickly, the price was fair, and the service good.
Also, I would like to add that technician came to my house clean and neat. I have had repairmen who are grimy and smell awful, and track dirt into my home, but he came clean and left the work space clean when he left.
My price included the replacement parts, so it was a fair value. I will definitely use them for my next repair, (hoping I won’t need one soon!).

Ellen S. , Los Angeles, CA

The Universal Appliance Repair technician serviced my Whirlpool front loading washing machine which was not spinning and shorting out mid wash cycle. He quickly cleaned the filter and tested the machine. He was very neat, polite and punctual. I was very pleased with the quality of service I received and thought that they were competitively priced.

MARIA W. , STUDIO CITY, CA

Technician came within two hours of when I called and came right on time. Quickly determined the problem, had parts in his van. Job was completed in a very timely fashion. Price for the job was reasonable.

DAVID S., NORTHRIDGE, CA

The service men arrived on time for the estimate. They were very precise and accurate. They gave us an exact time they would arrive for the work, and actually arrived at that time. They completed the work and cleaned up after themselves.

Gary S., Newbury Park, CA

The service by Universal Appliance Repair was excellent. I called them after another repair company told me I needed a new compressor for a fee of $850. I decided to get a second opinion because the previous repairman said it could have also been the relay (but he was sure I needed a new compressor). Universal Appliance Repair scheduled me the next morning, Joseph and his assistant Al showed up right on time and immediately knew what the problem was. He diagnosed a problem relay which a lot less than the compressor to repair. He also fixed a couple of other little things on my refrigerator. He was very professional and explained to me everything he was doing. I am glad I called Universal Appliance Repair for a second opinion. I think it is also to their credit that they are a Maytag-approved repair center.

Rodney G. , Sherman Oaks, CA

Universal Appliance Repair did the great work, overall pleasant. I think the price was on the high side because it was a small motor, but it wasn’t bad considering the quality of work they did.

LAWRENCE D., ENCINO, CA

Overall a great experience. Universal Appliance Repair sent technician out to fix the washer. He fixed it. The next day the problem persisted. They honestly reported that it was beyond their capability at that point and promptly refunded my money, except the service charge to come out and look at the problem. Customer Service Representative was exceedingly honest and helpful. I would use them again, knowing that they will do their best.

Harlan G. , Los Angeles, CA

Universal Appliance Repair did some work for our washer and dryer. I would be comfortable hiring them again. They took over from Maytag that was doing a terrible job. They have taken care of us well for 3-4 years. They are reliable and I trust them.

Keith V. , WEST HILLS, CA

I called two different repair services to fix my 48″ refrigerator. This company tech quoted price was less than half of the other. I agreed to the repair. The guy was done in about two hours. He cleaned up the entire kitchen. The refrigerator is working great. We have a very nice and expansive house and unfortunately some unethical repairman price their work based on how expansive the lifestyle of the homeowner is. I was very fortunate to find this service company who were honest and charged me only for what needed to be done and were very reasonable with the price. Work was done great and my wife was very happy how they cleaned up after the repair.
I am happy to recommend these people to anybody! I had great experience with them!

V S, Tarzana, CA

We are very happy with Universal Appliance Repair and would use them again to repair my home appliances.

Dutch L. , Huntington Beach, CA

Universal Appliance Repair fixed our washing machine and refrigerator. It was $80 to fix our ice maker last week.
Technician come in the evening. You call and he comes the same day. Our ice maker had issues. He got it unstuck and he was ready to call us if that’s still under warranty. The price is reasonable.

Terry N. , GRANADA HILLS, CA

Made an appointment, and although he was late for this 3 hour window , he did call me and let me know so I was prepared. He diagnosed the issue with my ice dispenser quickly, ordered the part, and called me back right away to come replace it. In the meantime, i had to leave town to care for my elderly parents and was not available for his calls or to schedule the appointment, but when i finally made it back (two weeks later) he was understanding, and polite. (This time he was able to come earlier than his appt window, but again called first.) The replacement part was installed quickly, the price was fair, and the service good.
Also, I would like to add that technician came to my house clean and neat. I have had repairmen who are grimy and smell awful, and track dirt into my home, but he came clean and left the work space clean when he left.
My price included the replacement parts, so it was a fair value. I will definitely use them for my next repair, (hoping I won’t need one soon!).

Ellen S. , Los Angeles, CA

I was pleased with the service provided by Universal Appliance Repair. The serviceman was fantastic. He went beyond explaining what I needed. He did a really great job. I got other quotes. I would absolutely use them again.

J S G. , Los Angeles, CA

This was the first time I used Universal Appliance Repair and I am glad I did. My dryer was not drying for weeks and when my washer finally broke, I decide to have them both serviced. Brian showed up same day, on time and was very professional. He was able to trouble-shoot the issue with my washer within minutes, explained what caused the issue and how to avoid it in the future. He replaced the damaged part and had the washer back up in running in no time. My dryer had dirty filter, which he cleaned and now both of my washer and dryer working perfectly fine. I will definitely use Universal Appliance Repair in the future should the need arise.

Ily V. , Los Angeles, CA