Reviews

From 12 reviews
Google User

Universal Appliance Repair was friendly and professional. Their technician gave us excellent explanation of the issue with my fridge and patiently explained the steps needed to fix it. He gave my fridge a temporary fix so it could function …

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Google User

Universal Appliance Repair did a great job of diagnosing our broken refrigerator ice maker and making the repair at a what I felt was a reasonable price. Their technicians seemed very knowledgeable and kind. I will definitely use them again…

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Response from business owner

Thank you for your 5 STAR review. At Universal Appliance Repair, we make it our mission to offer fast, reliable and the highest quality appliance repair service, at the most competitive pricing we can. All our technicians are professionally trained and we are happy to know that your refrigerator ice maker was repaired to your full satisfaction.

via Google
Google User

After waiting 3 days for a fridge repair guy who said he'd come but never did, we called Universal Appliance Repair in desperation. Their technician came that evening. We were so thankful- imagine being without a fridge for 3 days. …

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Google User

My washing machine completely stopped working it's an older machine and I was going to buy a used one, but found Universal Appliance Repair. Their technician came over today and he diagnosed it in minutes fixed it in less than 20 minutes …

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Google User

I was so impressed today by Universal Appliance Repair! They were able to come out the same day to repair our GE Monogram built in refrigerator. They were honest about our repair and fair in their pricing. I will be calling them anytime we …

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MARIO

Service was great. I would recommend. The JenAir product is very poor. I installed all new JemAir appliances 10 months ago and have already had to replace my double oven (which took 3 months to get it done!) and have had your service team …

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Response from business owner

Mario, thank you for giving Universal Appliance Repair a 5 star review for your JennAir oven and refrigerator service. We are sorry to hear that both your double oven and refrigerator have been problematic. Sometimes, units can be defective and even new units, straight from the factory can have issues. This is not all that uncommon. Let us know how your units are working now, hopefully the problems have been resolved. Either way let us know how we can be of help you with your repair needs on any of your appliances.

via Google
Google User

My freezer went out today and I called Universal appliance repair service. They went and picked up the part and returned a couple of hours later and fixed it. Get fast service, I highly recommend.....

Response from business owner

We are happy to know that your freezer is back in working order. At Universal Appliance Repair, we understand the critical nature of time management. We are MISSION CRITICAL driven and we get it. The time an appliance is out of order is a big problem for a customer. There are times that we do have to order parts, in which case, we always notify our customers as to the status of part coming from the manufacturer. In your case, we thankfully had the parts in stock. We look forward to serving you again in the future for any appliance repair needs you may have.

via Google
Google User

Fantastic appliance repair service. Scheduled my dishwasher repair appointment online through KitchenAid and was quoted a 2 hour window that same week. Technician Eugene came out on time as promised and was able to diagnose and replace the …

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Response from business owner

Thank you for taking the time to share your 5 star experience with Universal Appliance Repair. Glad your KitchanAid dishwasher is working as it should now, and that it was only a matter of the dishwasher drain pump needing replacement. Universal Appliance Repair will always be at the ready for you and we will endeavor to deliver consistently the level of service you experienced with Eugene, for any appliance repair needs you may have in the future.

via Google
Google User

Call these guys. DO IT. Awesome service! Highly recommend. 2 hours from the time I called the appliance was fixed. Called this company and Angie answered. Told her my problem was a front load LG washer that had an error code that Google …

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Response from business owner

Thank you for taking the time to write your 5 star review. Universal Appliance Repair’s team always does its best to accommodate its customers and we are glad your LG front load washer is now working. We understand the importance of solving appliance problems in a timely manner, as we all have busy lives to live. Often time an error code can be triggered by not just one problem, but multiple ones, so the diagnostics process required can be challenging, as today’s washing machines are basically computers that do laundry. We strive to always offer the best repair service we can and are glad this was a mission accomplished. I will share your kinds words with Angie, our manager, as well as Alex who I am sure will appreciate your comments.

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Oleg Krutikov

Fast acting, knowledge, responsibility

Response from business owner

Oleg, thank you. We aim to provide fast and responsive service with our knowledgeable technicians. Gratified to see that Universal Appliance Repair was able to deliver you 5 star service. We will be here for you in the future, offering you 5 STAR service again and again, for all your kitchen and home appliance repair needs.

via Google
Marlene Steinberg

Universal Appliance Repair is the BEST!

I have a Frigidaire side by side and the internal ice maker stopped working. Every single ice maker part was replaced and it still wasn't working. It was the fault of the manufacturer... …

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GUSTOV & SVETLANA

You guys are the best!