Reviews

From 9 reviews
Larry Tredway

Greatest customer service! Helped solve the problem with my 3 year old washer...that made us a loyal customer!

Response from business owner

Fantastic Larry! At Universal Appliance Repair, we try to offer the best service possible to all our customers but occasionally there are unforeseen circumstances that arise with older appliance units. We are happy to hear that your 3 year old washer was fixed and that we were able to deliver "greatest customer service" to you and gain a "loyal customer". We are here for you for your future kitchen appliance repair needs.

via Google
Eric Schockman

Universal ROCKS !! They are trustworthy, very professional and have always act with the utmost customer-concern. Highly recommended.

Response from business owner

Eric, thank you for your recommendation and taking the time to write a 5 star review. "Trustworthy", "Professional" and "Utmost Customer-Concern" are words that we want to hear at Universal Appliance Repair. We aim to make our customers happy everyday. We look forward to your next service.

via Google
JEAN FREY

Thank you for your help...

Jody Y Cabrera

Great customer service. UA worked with us for competitive pricing. I will definitely purchase from them again.

Response from business owner

Thank you for your 5 star rating and taking the time to share your positive experience with your recent purchase, Jody. We aim to offer every day competitive pricing and great customer service, so we are always delighted to hear from happy customers. We look forward to seeing you again for all your kitchen appliance needs.

via Google
Google User

I can't say enough good things about them. But I'll try. Several years ago I purchased a refrigerator/freezer that is now well out of warranty. When it recently stopped refrigerating- which is what it was supposed to do, I contacted a local…

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Response from business owner

Thank you for taking the time to write your 5 star review. All of us at Universal Appliance Repair take pride in our superior customer service, rapid response time and being able to offer fair and competitive pricing on kitchen and laundry appliance repairs to our customers throughout Los Angels. Honesty is a fundamental lynch-pin to our brand, as such we only offer needed repair services. ALWAYS. We look forward to serving you again in the near future, whenever you need us.

via Google
Mario Pescatore

Service was great. I would recommend. The JenAir product is very poor. I installed all new JemAir appliances 10 months ago and have already had to replace my double oven (which took 3 months to get it done!) and have had your service team …

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Response from business owner

Mario, thank you for giving Universal Appliance Repair a 5 star review for your JennAir oven and refrigerator service. We are sorry to hear that both your double oven and refrigerator have been problematic. Sometimes, units can be defective and even new units, straight from the factory can have issues. This is not all that uncommon. Let us know how your units are working now, hopefully the problems have been resolved. Either way let us know how we can be of help you with your repair needs on any of your appliances.

via Google
Oleg Krutikov

Fast acting, knowledge, responsibility

Response from business owner

Oleg, thank you. We aim to provide fast and responsive service with our knowledgeable technicians. Gratified to see that Universal Appliance Repair was able to deliver you 5 star service. We will be here for you in the future, offering you 5 STAR service again and again, for all your kitchen and home appliance repair needs.

via Google
Marlene Steinberg

Universal Appliance Repair is the BEST!

I have a Frigidaire side by side and the internal ice maker stopped working. Every single ice maker part was replaced and it still wasn't working. It was the fault of the manufacturer... …

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GUSTOV & SVETLANA

You guys are the best!